Collaboration Steps

Teamup

Section #1
Inquiry & Negotiation

Artwork & DetailsBy Client
Quotation & Negotiationby Sales Bochantoy
Reach the Agreementby Both

Section #2
Develop the Sample

Order & SpecificationsBy Client
Sketch Sample & Updatingby Bochantoy
Reach Out & PreApproval Sampleby Bochantoy
Sign & Final Approvalby Client

Section #3
Bulk Orders

Order & DepositBy Client
Purchasing & Productionby Bochantoy
QC & Packageby Bochantoy
Balance & Ship outby Client

Frequently Asked Questions

FAQ

Inquiry & Negotiation

Feel easy. It’s a free charge service.

Yes. Regardless of whether the agreement is signed or not, we will strictly abide by the confidentiality agreement.

You can also request a signed NDA file before send us the artwork.
Contact > Request NDA

Since stand in production side, all cost has to be clear after sample confirmed.
So there’s only reference price could be provided before sample come out.

The final price depends on the complex of approved sample and quantity.
It may increase or decrease.
Of course, Negotiation is acceptable for win-win business. 

Sample Project

We request your business information like Company Name, Country, Email, etc for recording into our Customer Systerm for a better service use.
And your detailed address & phone number for delivering the sample.

Based on the artwork you sent, there’s unlimited revision times within 6 months since the sample order boot.
And no extra charge once you didn’t request an extra function or new mould.

Yes, you can.
And it should be no extra charges for revision, but the shipping fee for the new one would be charged.

Bulk Order

Yes, you can order an craftbox or printed polybag for your special toy. There would be an reasonable extra cost for it.

It depends on our production status, usually it’s 4-6 weeks. You can talk with your sales once any extra reuqest on it.

Then it’s an aftersale cases. Refund or Compensave are available. Please talk with your sales about it once it happened.

Actually Bochantoy owns an individual QC team to do the inspection, and your market sales will do the final QC in person before packing. By this way, THE BAD QUALITY SHOULD WON’T HAPPEN.

More Confusions or Questions?

Ready to Start Your Custom Plush Project?